508 Compliance

CriteriaSupporting FeaturesRemarks and Explanations
Section 1194.21 Software Applications and Operating SystemsSupportsVSolvit’s software applications and operating systems conform to the criteria outlined in Section 1194.21.
Section 1194.22 Web-based Internet Information and ApplicationsSupportsVSolvit’s web-based internet information and applications conform to the criteria outlined in Section 1194.22.
Section 1194.23 Telecommunications ProductsDoes not SupportVSolvit does not offer telecommunications products.
Section 1194.31 Functional Performance CriteriaSupportsVSolvit’s functional performance criteria conform to the criteria outlined in Section 1194.31.
Section 1194.41 Information, Documentation and SupportSupportsVSolvit’s information, documentation and support conform to the criteria outlined in Section 1194.41.

Article III. Section 1194.21 Software Applications and Operating

Systems – DetailsVoluntary Product Accessibility Template

CriteriaSupporting FeaturesRemarks and Explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.SupportsSoftware is designed to be executable from a keyboard. Results are presented textually.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.SupportsApplications do not disrupt or disable activated features of other products or operating systems that are identified as accessibility features.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.SupportsFor applications, a well-defined on-screen indication of the current focus is programmatically exposed so that Assistive Technology can track focus and focus change.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.SupportsSufficient information about the user interface element is made available to Assistive Technology, including identity, operation, and state. When an image represents a program element, the information conveyed by the image is also available in text.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application’s performance.SupportsWhen bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images is consistent throughout the application’s performance.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.SupportsSoftware shows at minimum, text content, text input caret locations, and text attributes.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes.SupportsApplications do not override user selected contrast and color selections and other individual display attributes.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.SupportsWhen an animation is displayed, the information is displayable in at least one non-animated presentation mode at the option of the user.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.SupportsColor coding is not used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.SupportsWhen a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels is provided.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.SupportsSoftware does not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.SupportsWhen electronic forms are used, the form allows people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Article V. Section 1194.22 Web-based Internet

Information and applications – DetailVoluntary Product Accessibility Template

CriteriaSupporting FeaturesRemarks and Explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via “alt”, “longdesc”, or in element content).SupportsAlt text is provided for all non-decorative images.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.SupportsEquivalent alternatives for any multimedia presentation are synchronized with the presentation.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.SupportsWeb pages are designed so that all information conveyed with color is also available without color, for example from context or markup.
(d) Documents shall be organized so they are readable without requiring an associated style sheet.SupportsDocuments are organized so they are readable without requiring an associated style sheet.
(e) Redundant text links shall be provided for each active region of a server-side image map.SupportsRedundant text links are provided for each active region of a server-side image map.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.SupportsClient-side image maps are provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.
(g) Row and column headers shall be identified for data tables.SupportsRow and column headers are identified for data tables.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.SupportsMarkup is used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.
(i) Frames shall be titled with text that facilitates frame identification and navigationSupportsFrames are titled with text that facilitates frame identification and navigation
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.SupportsPages are designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.SupportsA text-only page, with equivalent information or functionality, is provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.SupportsWhen pages utilize scripting languages to display content, or to create interface elements, the information provided by the script is identified with functional text that can be read by Assistive Technology.
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).SupportsWhen a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page provides a link to a plug-in or applet that complies with §1194.21(a) through (l).
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.SupportsWhen electronic forms are designed to be completed on-line, the form allows people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.
(o) A method shall be provided that permits users to skip repetitive navigation links.SupportsA method is provided that permits users to skip repetitive navigation links.
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.SupportsWhen a timed response is required, the user is alerted and given sufficient time to indicate more time is required.

Article VII. Section 1194.23 Telecommunications Products – Detail

Voluntary Product Accessibility Template

CriteriaSupporting FeaturesRemarks and Explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.Does not SupportVSolvit does not offer telecommunications products.
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.Does not SupportVSolvit does not offer telecommunications products.
(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.Does not SupportVSolvit does not offer telecommunications products.
(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.Does not SupportVSolvit does not offer telecommunications products.
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.Does not Support VSolvit does not offer telecommunications products.
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.Does not Support VSolvit does not offer telecommunications products.
(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.Does not SupportVSolvit does not offer telecommunications products.
(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.Does not SupportVSolvit does not offer telecommunications products.
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.Does not SupportVSolvit does not offer telecommunications products.
(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.Does not SupportVSolvit does not offer telecommunications products.
(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.Does not SupportVSolvit does not offer telecommunications products.
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.Does not SupportVSolvit does not offer telecommunications products.
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.Does not SupportVSolvit does not offer telecommunications products.
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.Does not SupportVSolvit does not offer telecommunications products.

Article IX. Section 1194.31 Functional Performance Criteria – Detail

CriteriaSupporting FeaturesRemarks and Explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.SupportsSupport for Assistive Technology used by people who are blind or visually impaired shall be provided. All documents created, whether PDF, Word or Excel, will be checked for proper style and formatting, alt text and correct reading order as well as be ran through an accessibility report using MS Office 2010 or Adobe Acrobat professional X.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.SupportsSupport for Assistive Technology used by people who are visually impaired shall be provided. All documents created, whether PDF, Word or Excel, will be checked for proper style and formatting, alt text and correct reading order as well as be ran through an accessibility report using MS Office 2010 or Adobe Acrobat professional X.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be providedSupportsSupport for Assistive Technology used by people who are deaf or hard of hearing shall be provided as well as all deliverables created with audio content shall have alternative text provided.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.SupportsAll information given in an audio format will also be provided in an alternative text format.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.Not ApplicableUser speech is not required for retrieval of our services.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.Not Applicable No fine motor control or simultaneous actions required.

Article XII. Section 1194.41 Information, Documentation and Support – Detail

CriteriaSupporting FeaturesRemarks and Explanations
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional chargeSupportsProduct support documentation provided to end-users is made available in alternate formats upon request, at no additional charge
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.SupportsEnd-users have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.
(c) Support services for products shall accommodate the communication needs of end-users with disabilitiesSupportsSupport services for products accommodate the communication needs of end-users with disabilities.
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